RETURNS POLICY

Golf National accepts returns for refund up to 30 days after the purchase date subject to the following conditions.

REFUNDS AND RETURNS:

  1. Returns must be within 30 days of invoice date
  2. Unused items only
  3. Must be with original tags and in original wrapping

General Requirements:

  • Item(s) are in original condition (i.e. the original tags and labels are still attached, the item is in its original packaging (if any), and the item is unworn, unused and as sold). If the item/s are returned missing tags or the packaging is defaced your refund may or be declined entirely will be processed less a 20% restocking fee.
  • Items must be appropriately packed inside a parcel, return bag or box. We cannot be held responsible for damage caused in transit where you have taken inappropriate care in returning your items.
  • Include the Picking Ticket if possible and write your return reason on there.
  • We offer insurance. If that offer is not taken by you then the risk of damage to the product during freight is borne by you. Our obligation to you concludes when we despatch and provide Carrier’s name and tracking number.

NOTE: If your return does not meet the conditions outlined above, your return may be declined and sent back to you.

Yes you do.

CHANGE OF MIND
If you have changed your mind about your purchase or have ordered the incorrect size/specification, your item must be freighted back to us at your expense and any refund will be less the original cost of freighting the product to you.

WARRANTIES
If you are sending back an item to be assessed for warranty, you are still required to pay for the item to be returned to us so it can be assessed. Please don’t post anything back prior to contacting us.


Once Returns are received into our warehouse Refunds will be issued within 3 business days.

Your refund will be credited back to your original method of payment. Credit card refunds may take up to 5 business days for your bank to complete, depending on their processing time, This can vary greatly between card issuers, and unfortunately, we are unable to influence this.

We offer a flexible returns policy to make your online shopping experience even easier. We do monitor the number of returns made by customers and continued returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to refusal of future orders.

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